Below is a list of our most common FAQ’s and answers.

  Expand All

Matfer Bourgeat, Inc. is a subsidiary of the Matfer Bourgeat worldwide group of companies that manufactures and distributes over 15,000 products of the highest quality for kitchen to enhance the talents of the finest chefs and bakers.

Matfer Bourgeat sells to Dealers who resell to executive chefs, pastry chefs, premier hotels, shipping lines, culinary schools, caterers, restaurants and clubs, the military, hospitals, and more. Catalog companies, department stores and specialty cookware shops purchase from our catalog to serve the private sector with products that last a lifetime.

Yes, if you are in the food service industry. We will be happy to refer you to a dealer or store in your area where you will be able to make your purchases. Matfer Bourgeat is not set up to sell directly to the public. For further details, contact us at contact@matferinc.com.

Contact us at contact@matferinc.com or call us at 1-800-766-0333 and we’ll lead you through the credit process.

Yes. This site is set-up to assist those in the food service industry to find a dealer and home cooks to find a store nearby. Go back to our Distributors Web page. If you are not successful there, please E-mail us at contact@matferinc.com.

Our U.S. catalog represents approximately 10% of the full line of products available. If we don’t have what you’re looking for in the United States, we can order it from one of several Matfer Bourgeat Group Europeon/Asian catalogs.

Not at this time. Our warehouse is in Van Nuys, California.

Yes they are.

There is a $300.00 net minimum on the first purchase made, then $100.00 net.

No, we sell to businesses who resell and charge their customers the appropriate sales taxes.

Yes, we accept Visa and MasterCard.

It takes up to 72 hours to ship our orders. If you need faster delivery, please advise us on your order and we will air ship accordingly. We ship via UPS or Federal Express ground service.